Store HoursTuesday, Wed, Fri: 10:30 -5:30
Thursday: 10:30 AM – 7:00 PM
Saturday: 10:30 -4:00pm
Most website orders will ship within 3-5 business days from the date of payment. When shipping overseas, customs can delay packages by up to 6 weeks. Items will not ship until payment clears.
Please be aware of your customs policies. Customer is responsible for any duty, other fees or taxes. Shipping time can take 2-6 weeks.
Exchanges of website orders with Malloves Jewelers must be initiated within 30 days of receipt. All sales are final for special orders or custom orders. All products MUST be in new condition. Purchaser will pay full shipping rates as applicable for returns, and new shipping fees for exchanges as well as any balance if a more expensive product is selected for exchange. Exchanged product will not ship until returned item is received.
404 Main St., Middletown CT 06457
Malloves Jewelers will offer refunds for the following instances of website orders:
Refunds will not be offered for the following:
Website orders can only be cancelled before they are shipped. Once an order has been shipped it can not be cancelled. If you need to cancel your order, you must do so right away to ensure, we at Malloves Jewelers can handle the processing before your item goes out for delivery.
They’ve been our family Jewelers for years! Friendly staff, very helpful. Will always find great gifts here at a reasonable price!
“Very nice family owned jewelry store. There is a wide range.of jewelry and gifts for all price ranges. The jeweler that does all their work is very good! He does high quality Beautiful work from custom work to simple repairs. The gemologist is also very knowledgeable and does great work. The entire staff and very friendly and have a great knowledge of the industry.”
“I can say I have had a pleasant time just browsing through the store & the people are always friendly”
“I had no idea you sold so many gift items! I got a graduation gift for my 12 year old niece (MOGO bracelets) and a gift for my mom (Snoozies) and a gift for a baby shower I’m attending! WONDERFUL SELECTION!”
“So nice! I recommend you to everyone!”
“Honest people. Nice and patient. Most important, they didn’t try to “up=sell” me… not pushy. Treated me like a millionaire and never made me feel bad that I have a small budget.”
“I am so impressed with the Goldsmith- Tom. He repaired my ring and it looks better than it did when it was new (and it’s 20 years old!) WOW! GREAT JOB!”
“I have had two great experiences at Malloves recently. I am getting married this year and had shopped around at a few other places for an engagement ring and wedding band before coming to Malloves. The experience we had at Malloves far exceeded the other places where we had shopped. Everyone is super friendly and helpful and they were willing to go out of the way to find something for us that we loved. Most importantly, they were not pushy at all, which is such a breath of fresh air! Thank you Malloves! :)”
“For over forty years I have received outstanding smiles and service!!! They’re like family- we talk sports ( Red Sox/Yankees) of course, school, children, etc. “
“You just can’t put a price on trust! When you walk in to Malloves, you don’t have to worry about getting what you pay for. I sent my son in to shop for an Engagement Ring, they have a new life customers, and she said yes!”
“I like being treated like a Queen even if I am just browsing! HAHA! Love your store and your staff.”
“Everyone is always so nice to me when I come in! Love your store!”
“Nice People. Cool Stuff.”
“I can’t believe the gift section! It’s enormous and items from $5 and up! And Jewelry from $9… I love the Viva Beads!”
“This is one of the few jewelry stores that makes you feel at home as soon as you walk in. While the salespeople do not jump on you when you first walk in they do acknowledge you. You have a chance to look around without feeling that you are being pressured. They stand behind their products 100%. I returned an item that was purchased almost a year ago, and when it broke they replaced it free of charge and with out any hassle. I have and will continue to recommend people shop their when they are looking for a nice piece of jewelry.”
“I went to shop for an engagement ring and I left with a lot of knowledge and they never pressured me at all…”
“Shopping there is always a fun time, Kathy is a great salesperson and always makes me feel like she has all the time in the world for ME! Love that!”
“Store is much bigger than it looks. Wish I knew there was free parking in back, but otherwise it was a good experience!”
“I paid a little more for the ring my fiance wants at your store. It was cheaper on-line. But once I factored in that you guys do the appraisal, sizing, setting and repairs in your store, plus warranty it, AND I believe in supporting local business, it’s a no brainer to shop with you guys! Thanks Marc!”
“Very patient and nice people. I am truly impressed!”
“I wouldn’t shop at another jewelry store because the employees at Malloves are so nice and helpful. I LOVE going there!!”
“I only go to your store. The staff is so nice. The repair department is the best around! I trusted them with my grandma’s diamond ring and they repaired it beautifully!”
“The mall jewelry store charges $15 to clean my Pandora Bracelet. Malloves does it for FREE! Even if it’s not from their store! I will NEVER go anywhere else for my Pandora!”
“Thank you so much to Carey and the Malloves Team. She was able to beautifully reset and turn a family heirloom into a 5 year anniversary gift for my wife. Throughout the process, Carey was incredibly helpful, knowledgeable and informative. Once it’s time to buy my wife a ‘push present’, Carey will be my first and only call.”
“After weeks of looking at various stones and settings for an engagement ring at the national chain stores and other out-of-town jeweler stores, my fiance, Helen, and I decided to look closer to home. One Saturday a couple of weeks ago, we were downtown doing some errands when we passed by your store. I asked Helen if she would like to take a look to see what you had. She said yes and that is when we met Pooja and Carey and when Malloves became our jeweler. Sometimes you just don’t know what’s in your own backyard. Our experience from start-to-finish was amazing. The ladies were very attentive, but not pushy; they were friendly but not phony and best of all, they were quite professional. There was one diamond that Helen was very taken with but we decided to “think about it.” About ten minutes later while driving down Route 9, Helen turned to me and said, “I want that diamond.” We returned immediately to the store where we were met like old friends. The stone we purchased from your store was amazing and it did enhance our setting. Our setting had special meaning for both us so the ring that Tom fashioned for us instantly became a family heirloom. Thank you Pooja and Carey you are exceptional representatives of Malloves. And thank you Tom for your skillful and creative work. Thank you Malloves for a very special buying experience. “
“This store is wonderful. The staff is wonderful. I wouldn’t shop anywhere else.”
“Christine took so much time with me to help design the ring of my dreams! I am VERY particular and she was so patient! Malloves made my 10 anniversary so special! Thank you.”
“Carey and the rest of the staff are great. They’ve done good work on my fiancee’s ring and customer service has always been excellent. I can’t recommend them highly enough.”
“Shopping at Malloves is a pleasure! Mark, Christine, and the Malloves team are some of the most wonderful, most friendly people I have ever dealt with!”
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